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Refund Policy

Refund Policy

Effective Date: March 1, 2025

Welcome to Poolside Phoenix, a family and veteran-owned pool care business operating exclusively at https://www.poolsidephoenix.com/. These Terms and Conditions govern your use of our website booking system and price listing page, ensuring a transparent and enjoyable experience as we deliver pristine pool care across the Phoenix metro area.

1. Eligibility

  • Use of this website is open to individuals aged 18 or older residing in the Phoenix metro area (e.g., Scottsdale, Goodyear, and surrounding cities) who seek pool cleaning and maintenance services.

  • Businesses or entities may use the site with prior written consent from Poolside Phoenix management.

2. Payment Methods

  • Bookings made via https://www.poolsidephoenix.com/ are for quotes only, with no charges at checkout—personalized payment options (e.g., credit card, bank transfer, or cash) will be arranged post-quote.

  • All payments are processed securely after service confirmation, with detailed invoices provided.

3. Changes to Offerings

  • Poolside Phoenix reserves the right to modify, suspend, or discontinue any services, promotions (e.g., 2 free services and pool deck cleaning), or pricing listed on this website at our discretion, with notice provided where feasible.

  • Continued use of the site after changes constitutes acceptance of the updated terms.

4. Warranties

  • We strive to provide exceptional pool care, but offer no warranties beyond our clear pool guarantee, subject to pool size and conditions (e.g., surrounding trees/bushes, quality of chemicals, frequency of cleans).

  • Services are provided "as is," and we are not liable for damages arising from unforeseen circumstances (e.g., equipment failure), except as required by law.

5. Intellectual Property

  • All content on https://www.poolsidephoenix.com/, including the cactus-over-pool logo, text, images (e.g., inflatable flamingo, beach ball), and taglines (e.g., "Desert Pool Bliss"), is owned by Poolside Phoenix and protected by U.S. copyright laws.

  • Unauthorized use, reproduction, or distribution is prohibited without written consent.

6. Account Suspension or Cancellation

  • Poolside Phoenix may suspend or cancel your access to the booking system if you violate these terms, provide false information, or engage in abusive behavior.

  • You may request account cancellation by emailing poolsidephoenix@gmail.com, with data removed per our Privacy Policy.

7. Limitation of Liability

  • Poolside Phoenix is not responsible for indirect damages (e.g., lost enjoyment) resulting from service delays or website issues, except where prohibited by Arizona law.

  • Our liability is limited to the cost of services rendered.

8. Governing Law

  • These terms are governed by Arizona state law, with disputes resolved in Maricopa County courts.

9. Contact and Booking

10. Acceptance of Terms

  • By using https://www.poolsidephoenix.com/, you agree to these Terms and Conditions. Check back for updates, as your continued use signifies acceptance of any revisions.

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