Privacy Policy

Effective Date: March 1, 2025

At Poolside Phoenix, a family and veteran-owned pool care business, we are committed to protecting the privacy of our visitors and customers across the Phoenix metro area. This Privacy Policy explains how we collect, use, disclose, process, and manage your data when you interact with our website at https://www.poolsidephoenix.com/, ensuring your personal information remains secure while we deliver pristine pool care.

Information We Collect

We collect information you provide directly through our booking system, such as your name, email address, phone number, and pool details (e.g., size, location in Scottsdale, Goodyear, or surrounding areas), to schedule services like weekly cleaning and swim-ready maintenance. Additionally, we may gather usage data (e.g., IP address, browser type, pages visited) via cookies and analytics tools to enhance your experience on our site.

How We Use Your Information

Your data helps us deliver exceptional pool care, confirm bookings, and provide tailored updates like promotions (e.g., 2 free services and a pool deck cleaning) or events (e.g., Customer Appreciation Day Poolside). We also use it to improve our website, communicate expert tips (e.g., pH balancing for summer), and ensure your pool remains a sparkling oasis, all while respecting your privacy.

Disclosure of Your Information

We do not sell, trade, or share your personal information with third parties, except as required to provide services (e.g., sharing with Microsoft Forms for booking processing) or comply with legal obligations in Arizona and the U.S. Any disclosure will prioritize your privacy, ensuring data is handled securely.

Data Processing and Management

Your information is processed securely using encrypted connections (e.g., HTTPS) on our website and booking form. We retain data only as long as necessary to fulfill your requests (e.g., scheduling, promotions) or meet legal requirements, after which it is safely deleted or anonymized.

Our Commitment to Your Privacy

Poolside Phoenix is dedicated to safeguarding your privacy with industry-standard measures, including secure data storage and limited access to your information, ensuring only authorized team members handle it for service delivery. We regularly review our practices to maintain compliance with applicable privacy laws, protecting your trust as we grow.

Contact Us

If you have questions about this Privacy Policy or how we manage your data, please contact us at poolsidephoenix@gmail.com. We’re here to ensure your pool care experience in the Phoenix metro area is both exceptional and secure.

Legal Notice

This Privacy Policy is for informational purposes only and does not constitute legal advice. You are responsible for ensuring compliance with relevant privacy laws in your jurisdiction, and we recommend consulting a legal professional to tailor this policy to your specific needs.